How to Order

How to Place Your Order – Three Methods

Purchase online using the Build Your Bag feature on each product page

  • Choose your material, handle color, handle length, and printing information and customization details if applicable.
  • Upload art using the “Browse” tool if we are printing your bags
  • Enter order quantity
  • Add to cart
  • Proceed to check out
  • Register to create an online account if you are new or a returning customer. Registering allows you to place reorders easily!
  • Confirm billing info, shipping info, ship method and payment info.
  • Review order & submit for processing!
  • Once your order is processed by customer service, we will reach out to you with a confirmation and digital art proof on an image of the tote bag specified, via email for your final approval. It is VERY IMPORTANT that you review any and all order details, as well as the digital art proof! If any changes are to be made, this would be the time before the order goes to production.
  • Approve the order, art proof, ship date and you’re done!

Any questions please call 1-800-868-3224 (1-800-TOTE-BAG) and our customer service team would be happy to help.

Via Email

Purchase orders with the above ordering information can be emailed to

By Phone

1-800-868-3224 (1-800-TOTE-BAG). Customer service would be happy to help you!

Helpful info for pricing and selecting your products

Minimum Order

Our minimum order quantity is 50 pieces.

Printing Methods

We can screen print, heat transfer, print direct-to-garment, and offer embroidery on all our materials. On our white recycled Bottle Bag™ material, we also offer dye-sublimation. We color match your screen printed artwork using the Pantone Solid Coated Color Matching System. 

Setup Charges

The setup charges (included in your quote) will vary depending on the print method. For screen printing, each new artwork (or image) has a one-time setup charge of $35.00 per color/per image/per side. For heat transfers, there is a setup charge of $25.00 each order, per image/per side. Direct-to-garment printing has a setup charge of $35.00 each order per image/per side.

Artwork (details on our Art Specs page)

For screen printing:

We need editable vector artwork, usually in the .ai, .eps, or .pdf format. Vector graphics are composed of paths with a start and end point, with other points, curves, and angles along the way. The path can be a line, square, triangle, or other shapes. These paths (shapes) can create simple outlines, or complex designs. Because vector images are not made up of pixels, they can be scaled easily without losing resolution. Our customer service team is happy to check if your artwork is vector! Send your design to if you’re unsure.

For heat transfers and other printing methods:

We can accept .jpg or .png files at high resolutions.For detailed information visit our Art Specs page, or send your design to and Customer Service can determine if your art is print-ready.

Imprint Area

Each of our tote bag styles have their own suggested imprint area that can be found on the Art Specs Page. As a general rule for screen printing, the design needs to fit within a 15″ x 16″ area, or a jumbo print can be up to 16″ x 19″. We have templates available for art placement, too!

Printing Artwork Variations Within an Order > Read more drop down

Each order of bags needs to meet the minimum order of 50 bags per design/style. However, the same design can be printed on different like materials with an extra charge (i.e. white ink design on red, purple, and black 10 oz material). If you wish to have the same design in a different color on the same bag (natural bag with same design in red, purple, or black ink), you may qualify for a discount. Please contact us for details and pricing about your specific requests.


We do not personalize or monogram individual bags.


Enviro-Tote can customize just about anything for you!

Material. Custom-dyed material can be used if you meet the specific quantity minimums. Contact a customer service rep for more information on custom fabric options.

Size. If you need a specific bag size, please work with our sales team to customize your order. 100-piece minimum applies and approval from production is needed prior to ordering.

Handles. All the standard 13″ handles can be easily upgraded to 25″ handles. Additional length handles are available upon request.Features. We offer a variety of closures, including panel and non-panel zippers, snap closures, and hook-and-loop closures. Add an interior or exterior pocket to almost any bag. If you are interested in these options, please contact us for more information.


Shipping is FOB Londonderry, NH. Please call us for an estimate, as all shipping costs are based on package weight. We ship UPS Ground for most orders and other expedited options are available upon request. We ship internationally, too!

Blind shipments: If you would like your order to ship blind, please specify in the comments section of your order.

Drop shipments: There is a minimum of 50 bags per location and a fee of $2.00 per location.

Sales Tax

We are required by law to collect sales tax on orders shipped to the following states:

Indiana, Wisconsin, Massachusetts, Illinois, Pennsylvania, Maryland, Michigan, Washington, Colorado, New Jersey, Vermont, Maine, New York, and California.

Sales tax estimates will be added to each sales order if we’re shipping to any of the states above. If your organization is exempt from sales tax, please send us an exemption or resale certificate.

Over/Under Policy

We reserve the right to ship over/under 5% of the order quantity, and bill accordingly. For quality control purposes, we cut, print, and stitch up to an additional 5% of your order. These “over-runs” are shipped to you if they pass our quality control.

Payment Options

New customers will need to pre-pay the first order with a check, debit or credit card, or bank transfer. We accept Mastercard, Visa, Discover, and American Express. 

For returning customers, we offer the option to pay upon shipping (using debit card, credit card or bank ACH) or invoice upon shipping (Net 10). Please contact Customer Service or your sales representative to discuss payment terms.

Washing Instructions

Our recycled Bottle Bag™ canvas is VERY washable! However, our cotton canvas bags may lose their shape and shrink when washed. If your cotton totes must be washed, they should be hand-washed inside out with cold water and line-dried. Note on colored canvas material: While our colored Spun-Poly handles are color-fast, our colored cotton canvas material is NOT guaranteed color-fast.