Frequently Asked Questions

Who is Enviro-Tote?

Enviro-Tote was started in 1990 to replace the amount of paper and plastic bags being used in college bookstores. We carried only natural cotton (no dyes or bleaches) at the time. As we have grown over time, we have added other materials including colored cottons, Bottle Bag™ (made from recycled plastic) and organic cotton. Learn more about us!

Why should I buy from Enviro-Tote?

·  Every Enviro-Tote Bag Means Quality

·  American Made

·  Work Directly with the Manufactuer

·  Member / Licensee of the Fair Labor Association

·  Enviro-Tote Manufactures with the Least Impact on the Environment

·  On Time Shipments

What does it mean to be American Made?

All of our bags are cut, printed, and stitched in New Hampshire. In addition, many of our materials are domestically sourced as well.

We take pride in our bags being Made in the USA.

 

Ordering

How do I place an order?

  • Select your style bag from the individual products page 
  • Choose your material color, handle color, handle length, print if applicable.
  • Upload art using the “Browse” tool, if we are printing your bags
  • Enter Order quantity
  • Add to cart
  • Proceed to check out
  • Select check out method (check out as guest or register and checkout)
    • Register to re-order easily!
  • Confirm billing info, shipping info, ship method and payment info.
  • Review order & you’re done!

Any questions please call 1-800-Tote-Bag and our Customer Service team would be happy to help.

 

What is the lead time on orders?

Due to the holiday rush, we are currently at about a 8 week lead time for printed totes and 4 weeks for unprinted totes.  If you have an event and need to get your bags quicker, please call us and we will see what we can do!

What is the minimum order?

50 bags for printed bags.

Can I order a sample?

We offer two types of sampling. A paper proof is a digtal sample of your artwork place on your bag, which is emailed to you. We also offer a pre-production proof. This is sent as a printed bag. The charge for this is $25 for one color, plus $5 for each additional ink color, plus any art and screen charges. If any changes are made after the pre-production proof, additional charges may apply.

Can I order just one?

No- but you can order as little as one bag from any of our online customers.

 

Art

What type of files do I send?

For screen printing, we need editable vector artwork, usually in the .ai, .eps, or .pdf format. For heat transfers and other printing methods, we can accept .jpg or .psd if the resolution is high enough. For more information visit our Art Specs page.

What does "vector" mean?

Vector graphics are composed of paths with a start and end point, with other points, curves, and angles along the way. The path can be a line, square, triangle, or other shapes. These paths (shapes) can create simple outlines, or complex designs. Because vector images are not made up of pixels, they can be scaled easily without losing resolution.

What is the imprint area?

All bags have a suggested imprint area. For screen printing, the design needs to fit within a 15" x 16" area, or a jumbo print can be up to 16" x 20".

What are the different methods you can print?

We can screen print, heat transfer, and direct to garment print on all our materials. On our white Bottle Bag™ material, we can also offer dye-sublimination

Do you use four color process prints?

No.

Do all the bags need the same art design or ink color?

Each order of bags needs to meet the minimum order of 50 bags per design / style. However, the same design can be printed on different like materials with an extra charge (i.e. white ink design on red, purple, and black 10 oz material). If you wish to have the same design in a different color on the same bag (natural bag with same design in red, purple, or black ink), you may qualify for a discount. Please contact us for details and pricing about your specific requests.

Can I personalize a bag?

No. We do not personalize individual bags.

 

Totes & Materials

Can I get a specific color material?

We can get custom colored material if you meet the specific quantity minimums

Can I get longer handles?

Yes. All the standard 13" handles can be easily upgraded to 25" handles. Additional length handles are available upon request.

Can I get a different custom size bag?

Yes. If you need a specific bag size, work with our sales team to customize your order. 100 piece minimum applies.

What extras can I get?

We offer a variety of closures, including panel and non panel zippers, snap closures, and hook and loop closures. Add an interior or exterior pocket to almost any bag.

Where are your materials made?

Most of our materials are sourced domestically. Our organic, recycled, and 10 oz natural cottons are grown and woven in the USA. Our Bottle Bag™ fabric is also made domestically. We are currently searching for a domestic source for our additional fabrics.

 

Shipping

How much is shipping?

For orders that are not rush, we ship UPS Ground. Please call us for a quote.

Where do you ship from?

All of our items are shipped from Bedford, NH.

Do you drop ship?

Yes. There is a minimum of 25 bags per location, and a fee of $2.00 per location.

What is your over/under policy?

We reserve the right to ship over/under 5% of the order quantity, and bill accordingly. For quality control purposes, we cut, print, and stitch up to an additional 5% of your order. These "over-runs" are shipped to you if they pass our quality control.

 

Payment Options

What are your terms and payment options?

Our terms are Net 10 Days. New customers will need to pre-pay the first order with a check, debit, or credit card. We accept Mastercard, Visa, Discover, and American Express. For larger quantities, please discuss terms with a salesperson.